Friday, August 19, 2011

Qantas must sit and talk

Qantas management must urgently explain to its 30,000 Australian workers the reasons why it is necessary to sack 1000 workers, and give a rock solid guarantee the establishment of a new Asian based airline is not the beginning of a long-term plan to offshore.

Speaking after an urgent phone hook-up of all Qantas unions this morning, ACTU Secretary Jeff Lawrence said Qantas CEO Alan Joyce must sit down with unions to talk through the issues.

“Qantas workers were informed yesterday, through the media, that 1000 of their colleagues would be laid off and Qantas’ future focus would be on Asia,” Mr Lawrence said.

“It is only a small step from setting up a new airline in Asia to begin basing more and more of the operations – whether that be maintenance, pilots, flight crews, call centres or others – overseas.

“Australians do not want to see Qantas jobs go down the path of a race to the bottom that would see a large section of its workforce employed on the pay and conditions of developing countries.

“Qantas must provide a guarantee that yesterday’s announcement is not the start of a long-term plan to send its operations offshore.”

Judging by media comments from customers, including talkback radio this morning, Qantas management has done enormous damage to the airline’s brand and reputation with yesterday’s announcement.

“Qantas customers want to see the airline employ Australian workers,” Mr Lawrence said.

“They are prepared to pay a premium for the world-class service that Qantas has – until now – provided, because they know it is dedicated, professional, and highly-skilled Australian workers who deliver on that reputation for safety, reliability and service. Qantas management has shown callous disregard for the loyalty of its workforce – and its customers.”

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